This is the return and refund policy for Musa Tourism:
- Customers have the right to cancel reservations made through the Mousa Tourism website and request a refund of the amount paid, unless the trip has started or the service has been implemented.
- Customers have the right to return merchandise purchased from Musa Tours within 14 days of purchase with a receipt of the purchase and a display of the merchandise in an unused condition.
- Customers may not return merchandise that has been assigned to them, such as customized gifts, or customized services such as medical services.
- Refunds to customers must be made within 30 days of the date of cancellation or return.
- Merchandise to be returned must be in good condition and unused condition.
- Mousa Tourism is entitled to justice in this policy at any time and customers will be notified through the site.
